AI customer service on WhatsApp. Live in days.

The ProConnect Assistant answers your customers 24/7, in any language, from your real business data – and hands over to your team when it matters. Ordering, promotions, payments and Loyalty on WhatsApp follow when you’re ready.

WhatsApp first, proven in the trade

Trusted by wholesalers, distributors and supplier brands across the UK. Start with AI customer service on WhatsApp – live in days – then add ordering, promotions, payments and Loyalty as you go. Read our case studies

Who is ProConnect for?

Wholesalers & Distributors – Take orders, answer customers and run promotions on WhatsApp, with web and app ordering alongside

Suppliers & Brands – Reach retailers directly on WhatsApp to drive compliance, activation and sales

I’m a wholesaler | I’m a supplier

ProConnect in numbers

wholesalers and FMCG brands live

.5m

B2B WhatsApp messages a month

of enquiries resolved without a human

tonnes of CO₂ saved a year

More than customer engagement. Commercial execution.

ProConnect helps your team capture more orders, answer routine queries with AI and improve cash collection – on WhatsApp first, with your web store and app alongside. AI voice agents are coming soon.

Request a demo

Coming soon: ProConnect Loyalty

Rewards that keep trade customers coming back – run on WhatsApp.

Customers earn points every time they buy
Retailers earn points for compliance checks – a photo of the range on shelf, sent on WhatsApp
Points redeem with the wholesaler or for external rewards
Suppliers fund boosts on their lines – double or quadruple points