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AI in Wholesale webinar

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Thursday 05 February 2026, 10:30 AM

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AI-first B2B customer engagement & ordering

  • Multi-channel, multi-format, multilingual

  • Contextual ordering + service in one flow

  • Built for sales, customer service, account management, credit control & invoice queries

Request a demo

Multichannel ready and proven in the trade

Built on 15+ years of B2B expertise. Trusted by wholesalers and brands across the UK. Read our case studies

NEW: Introducing our AI Voice Agents

Influence B2B like never before

From ordering to product support, our AI Voice Agent understands, explains and responds in real time in 98 languages.

Discover Voice Agent

One platform. Joined-up B2B growth.

Sales and Ordering

24/7 multilingual conversational ordering (web + app + voice + chat)

  • Web and app ordering built for trade customers
  • Two-way ERP sync for pricing, stock and order status
  • Enterprise-scale concurrency for sales calls and conversations
  • Automatic confirmations, exceptions and human handover

Marketing and Engagement

Enterprise messaging (WhatsApp Business Platform + more)

  • Segmentation, templates and automation across channels
  • Promotions, education and reminders in one journey
  • Up to 80% read rates — with 37% of messages read within the first hour
  • Measure outcomes end-to-end in a single dashboard

Implementation & Optimisation

Strategic support to scale automation and improve results

  • Creating test and learn pilot schemes based on your objectives
  • Help with agent design, campaign flows and messaging
  • Frameworks and best practice to unlock performance

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Why ProConnect

%
order accuracy
+
AI languages
%
average basket
%
administration time

Trade smarter. Grow faster.

ProConnect helps your team move faster, sell smarter and improve performance across every customer interaction.

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Free downloadable B2B guides

Select your chosen guide to download and access insight to help grow in B2B

eB2B Playbook Quick Commerce guide

(in assoc. with Mars Wrigley)

eB2B Perfect Content guide

(in assoc. with Mars Wrigley)

WhatsApp in Wholesale guide

(in assoc. with Mars Wrigley)

The latest news and insights from b2b.store

How to create multi-month WhatsApp campaigns in minutes with AI
  Artificial Intelligence, Blog
b2b.store launches its own WhatsApp channel
  Blog, WhatsApp
Logo for ProConnect, b2b.store's WhatsApp Business API platform
b2b.store’s B2B engagement platform, ProConnect, expands for 2026
  B2B.Store, Blog

b2b.store Offices 13 B & C, Innovation Centre, Warwick CV34 6UW, UK
Email: hello@b2b.store • Tel: +44 (0)1926 298867
© 2026 B2B Store • Company No. 03956929

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