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ProConnect

WhatsApp-first ordering and engagement for the wholesale trade

From the UK’s leading B2B WhatsApp specialist – promotions, AI customer service and ordering on WhatsApp, with web and app ordering alongside, all on your live pricing, stock and account data

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WhatsApp first, proven in the trade

Built for wholesale complexity. Trusted by wholesalers, distributors and supplier brands across the UK. Start with one workflow — ordering, payments, customer service or compliance — and expand from there. Read our case studies

Who is ProConnect for?

Wholesalers & Distributors – Take orders, answer customers and run promotions on WhatsApp, with web and app ordering alongside

Suppliers & Brands – Reach retailers directly on WhatsApp to drive compliance, activation and sales

I’m a wholesaler   |   I’m a supplier

ProConnect in numbers

+
wholesalers and FMCG brands live
.5m
B2B WhatsApp messages a month
%
of enquiries resolved without a human
tonnes of CO₂ saved a year

More than customer engagement. Commercial execution.

ProConnect helps your team capture more orders, answer routine queries with AI and improve cash collection – on WhatsApp first, with your web store and app alongside. AI voice agents are coming soon.

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Coming soon: ProConnect Loyalty

Rewards that keep trade customers coming back – run on WhatsApp.

  • Customers earn points every time they buy
  • Retailers earn points for compliance checks – a photo of the range on shelf, sent on WhatsApp
  • Points redeem with the wholesaler or for external rewards
  • Suppliers fund boosts on their lines – double or quadruple points

Register your interest on WhatsApp

Free downloadable B2B guides

Free guides for wholesalers, distributors and supplier brands exploring AI, WhatsApp and digital B2B growth.

Introducing AI in Wholesale

(in assoc. with Mars Wrigley)

WhatsApp in Wholesale guide

(in assoc. with Mars Wrigley)

eB2B Playbook Quick Commerce guide

(in assoc. with Mars Wrigley)

eB2B Perfect Content guide

(in assoc. with Mars Wrigley)

Driving ROI with WhatsApp

(in assoc. with Mars Wrigley)

The latest news and updates from b2b.store

Where does your WhatsApp customer service score? A 0 to 10 scale
B2B Store insights bar showing weather, sport, seasonal and event prompts alongside stocked products
WhatsApp Flow survey on a phone, created in seconds with ProConnect

ProConnect Offices 13 B & C, Innovation Centre, Warwick CV34 6UW, UK
Email: hello@b2b.store • Tel: +44 (0)1926 298867
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