Latest launches give businesses and their customers even more from ordering online
Our b2b.store eCommerce solution has constantly evolve since it was launched in 2021 and, in the past year, we've upgraded you and your customers' experience of using the service even further.
Among a host of updates and features we've released to enhance what b2b.store does are our our new Browse Store and Request a Quote functionalities, the ability to display invoices, show VAT at the point of checkout, and the ability to add a WhatsApp customer enquiry option to an online-ordering environment.
Each feature has been added with b2b.store users in mind, as we consider the latest eCommerce trends and uses, while also listening to feedback we receive from our customers – taking into account what you need to get from the store and listening to suggestions from your customers.
As ever, the world of online ordering continues to develop at pace, so our team continues to monitor what is happening in the wider industry to ensure b2b.store retains its reputation as a great B2B eCommerce solution to sell online.
The top b2b.store updates in the past 12 months
Browse Store
Browse Store helps wholesalers show off their range and to recruit new customers. The function turns your b2b.store into a customer brochure (without displaying prices), providing open access to non-customers to browse stock, helping with the promotion of new products.
Anyone can browse your range without having to register as a customer. All product information is displayed, except the price.
It’s also possible for Browse Store to boost the presence of an online-ordering site on search engines. Customer logins block the visibility of eCommerce websites from Google and stopped prospects from discovering wholesalers’ offerings, so can provide greater exposure if utilised in the right way.
Request a Quote
Building on the Browse Store feature, Request a Quote allows non-registered visitors to a B2B eCommerce site to add products and quantities to their basket, further aiding the acquisition of new customers. When they come to check out, they can browse your categories and select products they are interested in. You will be informed of the request for a quotation and be provided contact details to allow you to provide a quote directly with the prospect.
Non-registered customers can add products and quantities to their basket. Once submitted, a new email opens, pre-populated with order info to be quoted on.
Display Invoices
Your customers can now view and download their invoices directly from our eCommerce thanks to our upgraded Account section. Once set up, the site will automatically produce invoices in PDF format that will sit alongside the relevant invoice number and date it was generated.
The new function is easy to understand and provides customers with a quick way to view and print past invoices, and helps them keep their records up to date.
Customers can access their invoices in the Account section by tapping 'view invoices'. A list of past invoices appears, with a PDF easily downloadable next to relevant orders.
VAT
Customers can now view the VAT associated with their orders at the point of checkout, after our team added the feature to b2b.store. The service automatically calculates and displays total prices when customers complete their orders, allowing them to see the breakdown of costs. This is a key upgrade as it ensures your customers are fully aware of the calculations and can see how they were made.
In the future, this will enable customers to make payments at the point of checkout to streamline your cashflow.
Combine that functionality with b2b.store’s Open Banking feature and you can really start to make huge savings. Open Banking completely eliminates credit card charges.
WhatsApp Us
Provide your customers with new ways to get in touch with your team by including a WhatsApp Us customer enquiry option on your b2b.store’s contact screen. With more and more businesses using WhatsApp for customer enquiries, it will keep your b2b.store and company up to date and provide an even better service for your customers.
By setting up a WhatsApp customer enquiry number and linking it to your b2b.store’s contact page, customers just need to tap the new WhatsApp Us button to launch a chat.
New to b2b.store? Find out more about B2B eCommerce by getting in touch with one of our team.
