Product substitutions and a smarter Knowledgebase

With ProConnect connected to your ERP, an automated WhatsApp message will be triggered when a product cannot be fulfilled.

The customer is told early, at scale and at a fraction of the cost of a phone call.

Instead of relying on short questions and answers, you can create detailed interactive topics that improve with use.

With more complete information, the assistant gives customers fuller, more accurate answers on WhatsApp.