How to use WhatsApp in B2B

Discover the ways our customers are using ProConnect to support their business

Who remembers a time before WhatsApp? For the past decade, the messenger has dominated the mobiles of global phone users, so it’s hard to recall a time when everything we can do on WhatsApp wasn’t so easy.

It’s taken over all other messengers because there was so much potential within the app, with people able to use it to send multimedia messages, call internationally, send voicenotes, make video calls, or even share your live location. Whatever you want to use it for, it’s there.

As a natural result, it’s a similar story when businesses use our WhatsApp Business API platform, ProConnect. There’s a lot of power under the hood, so companies use the service in a number of ways – each providing an important role in the way a business operates.

To showcase some of the many ways ProConnect can be used, we’ve created a video to provide a simple walkthrough of how WhatsApp can work in B2B.