Blog, Customer Engagement, Insight, WhatsApp, Wholesale
A large wholesaler has used WhatsApp to survey its customers—and the speed of engagement shows why the channel deserves serious attention beyond transactional messaging.
Artificial Intelligence, Blog, Customer Engagement, WhatsApp
An AI assistant can only give customers useful answers if it properly understands your business. That is why ProConnect has replaced FAQs with a more comprehensive Knowledge Base.
Blog, Customer Engagement, WhatsApp, Wholesale
WhatsApp has quietly become one of the most important channels in B2B — and the latest update to ProConnect lets you run fully automated outbound campaigns on it.
Blog, Customer Engagement, WhatsApp
In our last update we introduced AI-powered inbound WhatsApp on ProConnect: the shift that lets a customer reply to a WhatsApp message and get an immediate, accurate, in-context answer, with a human stepping in only when one is genuinely
Blog, Customer Engagement, WhatsApp
WhatsApp has quietly become one of the most important channels in B2B — and the latest update to ProConnect lets you run fully automated outbound campaigns on it.
Blog, Customer Engagement, WhatsApp
WhatsApp has quietly become one of the most important channels in B2B customer engagement — and the latest update to ProConnect makes it more useful than ever.
Blog, WhatsApp
People working in B2B can now access the latest AI technology updates directly to their phones, after b2b.store launched its own WhatsApp channel.
Blog, WhatsApp
When it comes to shifting more stock in the wholesale channel, one of the key factors that has always hamstrung suppliers when trying to increase sales has been their ability to directly communicate with retailers and foodservice operators.
Blog, WhatsApp
Nothing quite compares to the impact WhatsApp Business API can have on your business. From tapping into WhatsApp’s unrivalled engagement figures in a super-quick time to influencing B2B buying decisions, it stands well above other communication tools.
