Blog, WhatsApp, Wholesale
One promotion to 8,540 retailers, measured retailer by retailer: who read it, who clicked, and how it compares with every benchmark we could find.
Artificial Intelligence, Blog, Customer Engagement, WhatsApp
Nine in ten people already use WhatsApp. Here is a simple, three-step way to implement it in your business: start with inbound customer service, then add marketing and utility.
Artificial Intelligence, Blog, Customer Engagement, WhatsApp, Wholesale
Score your B2B WhatsApp customer service from 0 to 10 – from unanswered messages to orders, payments and proactive support – and see how ProConnect helps wholesalers and suppliers move up the scale.
Artificial Intelligence, Blog, WhatsApp
ProConnect's AI Flow creator turns a one-line brief into a finished, compliant WhatsApp Flow in seconds — surveys, registrations and orders, with no Meta Business Platform and no developer.
Blog, Customer Engagement, Insight, WhatsApp, Wholesale
A large wholesaler has used WhatsApp to survey its customers—and the speed of engagement shows why the channel deserves serious attention beyond transactional messaging.
Artificial Intelligence, Blog, Customer Engagement, WhatsApp
An AI assistant can only give customers useful answers if it properly understands your business. That is why ProConnect has replaced FAQs with a more comprehensive Knowledge Base.
Blog, Customer Engagement, WhatsApp, Wholesale
WhatsApp has quietly become one of the most important channels in B2B — and the latest update to ProConnect lets you run fully automated outbound campaigns on it.
Blog, Customer Engagement, WhatsApp
In our last update we introduced AI-powered inbound WhatsApp on ProConnect: the shift that lets a customer reply to a WhatsApp message and get an immediate, accurate, in-context answer, with a human stepping in only when one is genuinely
Blog, Customer Engagement, WhatsApp
WhatsApp has quietly become one of the most important channels in B2B — and the latest update to ProConnect lets you run fully automated outbound campaigns on it.
Blog, Customer Engagement, WhatsApp
WhatsApp has quietly become one of the most important channels in B2B customer engagement — and the latest update to ProConnect makes it more useful than ever.
