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Split testing

How PepsiCo are using split testing to win online

WHO ARE WE?

PepsiCo's portfolio includes some of the nation's best-loved snack brands, such as Walkers – the nation's favourite crisps, made from 100% British potatoes and famous for their mouth-watering flavours. PepsiCo also creates iconic brands, such as Doritos, Wotsits, Monster Munch and premium brand Pipers Crisps.

AMBER MADKOUR, DIGITAL STRATEGY MANAGER, PEPSICO

Hi Amber, tell us more about PepsiCo's split testing work

We’re interested to explore what online best practice looks like in the wholesale channel and have run a number of split-testing projects with wholesalers, including one with Sugro. The activity with Sugro saw us test two different product images across their membership to see which got more engagement, and it provided us with some valuable insight.

Why is split testing so important to PepsiCo?

By running a split test, we can get the best possible view of how to engage with B2B customers online. Tests of two or more variables run simultaneously across an eCommerce environment, with customers randomly split into different groups, so results provide a snapshot of what inspires the most interest. Ultimately, if we can refine our approaches to be the best they possibly can be, that will result in more sales for everyone.

"Ultimately, if we can refine our approaches to be the best they possibly can be, that will result in more sales for everyone"


Amber Madkour
PepsiCo

SPLIT TESTING

What makes a good split test?

21

OBJECTIVES

Before putting a test live, make sure you know what you want your results to show

19

SCALE

The bigger the audience that will see your test, the better the results will be

20

TEST AGAIN

Get the clearest possible view on best practice by continuing to iterate with different variables

What sort of things can be tested?

There’s a suite of split testing options when using the b2b.store eCommerce module, just as Sugro has completed. A wide range of options give the fullest picture of which factors can positively – or negatively – impact sales, so that’s really important.


Is split testing likely to be something that grows in popularity in wholesale?

Insight is king and for all the reasons above, split testing gives you so much of it. Split testing has been used by consumer-facing businesses to get reads on optimum approaches for a long time, but now it’s establishing itself further in B2B as well, this is only going to grow further if the results are good.