Artificial Intelligence, Blog, Customer Engagement, WhatsApp
Nine in ten people already use WhatsApp. Here is a simple, three-step way to implement it in your business: start with inbound customer service, then add marketing and utility.
Artificial Intelligence, B2B.Store, Blog, Ecommerce, Suppliers
AI Insights in ProConnect Commerce help retailers plan what to buy. Now suppliers can sponsor them, giving wholesalers a new source of supplier funding from their online store.
Artificial Intelligence, Blog, Customer Engagement, WhatsApp, Wholesale
Score your B2B WhatsApp customer service from 0 to 10 – from unanswered messages to orders, payments and proactive support – and see how ProConnect helps wholesalers and suppliers move up the scale.
Artificial Intelligence, B2B.Store, Blog, Ecommerce
Our latest B2B Store update connects what’s happening in the world with what’s available to buy—helping retailers spot opportunities as they shop.
Artificial Intelligence, Blog, WhatsApp
ProConnect's AI Flow creator turns a one-line brief into a finished, compliant WhatsApp Flow in seconds — surveys, registrations and orders, with no Meta Business Platform and no developer.
Artificial Intelligence, Blog, Buying Group, Loyalty, Suppliers, Wholesale
ProConnect Loyalty is b2b.store’s new AI-first loyalty module. Suppliers fund the rewards, wholesalers and buying groups host the programme, and retailers earn points for what they buy and what they put on the shelf.
Artificial Intelligence, Blog, Customer Engagement, WhatsApp
An AI assistant can only give customers useful answers if it properly understands your business. That is why ProConnect has replaced FAQs with a more comprehensive Knowledge Base.
Artificial Intelligence, Blog
It takes about 50 milliseconds for a visitor to form an opinion of your digital store — and research from Stanford suggests 94% of that first impression comes down to design, not content.
