Blog, WhatsApp, Wholesale
One promotion to 8,540 retailers, measured retailer by retailer: who read it, who clicked, and how it compares with every benchmark we could find.
Artificial Intelligence, Blog, Customer Engagement, WhatsApp, Wholesale
Score your B2B WhatsApp customer service from 0 to 10 – from unanswered messages to orders, payments and proactive support – and see how ProConnect helps wholesalers and suppliers move up the scale.
Artificial Intelligence, Blog, Buying Group, Loyalty, Suppliers, Wholesale
ProConnect Loyalty is b2b.store’s new AI-first loyalty module. Suppliers fund the rewards, wholesalers and buying groups host the programme, and retailers earn points for what they buy and what they put on the shelf.
Blog, Customer Engagement, Insight, WhatsApp, Wholesale
A large wholesaler has used WhatsApp to survey its customers—and the speed of engagement shows why the channel deserves serious attention beyond transactional messaging.
Blog, Customer Engagement, WhatsApp, Wholesale
WhatsApp has quietly become one of the most important channels in B2B — and the latest update to ProConnect lets you run fully automated outbound campaigns on it.
