Blog, WhatsApp, Wholesale
One promotion to 8,540 retailers, measured retailer by retailer: who read it, who clicked, and how it compares with every benchmark we could find.
Artificial Intelligence, Blog, Customer Engagement, WhatsApp
Nine in ten people already use WhatsApp. Here is a simple, three-step way to implement it in your business: start with inbound customer service, then add marketing and utility.
Artificial Intelligence, B2B.Store, Blog, Ecommerce, Suppliers
AI Insights in ProConnect Commerce help retailers plan what to buy. Now suppliers can sponsor them, giving wholesalers a new source of supplier funding from their online store.
Artificial Intelligence, Blog, Customer Engagement, WhatsApp, Wholesale
Score your B2B WhatsApp customer service from 0 to 10 – from unanswered messages to orders, payments and proactive support – and see how ProConnect helps wholesalers and suppliers move up the scale.
Artificial Intelligence, B2B.Store, Blog, Ecommerce
Our latest B2B Store update connects what’s happening in the world with what’s available to buy—helping retailers spot opportunities as they shop.
Artificial Intelligence, Blog, WhatsApp
ProConnect's AI Flow creator turns a one-line brief into a finished, compliant WhatsApp Flow in seconds — surveys, registrations and orders, with no Meta Business Platform and no developer.
Artificial Intelligence, Blog, Buying Group, Loyalty, Suppliers, Wholesale
ProConnect Loyalty is b2b.store’s new AI-first loyalty module. Suppliers fund the rewards, wholesalers and buying groups host the programme, and retailers earn points for what they buy and what they put on the shelf.
Blog
Early adopters of WhatsApp for business ran on instinct. The next stage needs a clearer view of what the channel costs and what it gives back, use case by use case.
Blog, Customer Engagement, Insight, WhatsApp, Wholesale
A large wholesaler has used WhatsApp to survey its customers—and the speed of engagement shows why the channel deserves serious attention beyond transactional messaging.
